Wokingham 5&10K

Q: I've entered an event, and now can't attend. What are my options?

Our Refund, Transfer & Deferral Policy We do not offer refunds under any circumstances. However, we do allow transfers and deferrals under the conditions below: TRANSFERS: Race entries are transferable between people until 7 days prior to the event. In order to transfer your race entry contact us at ellie@barnesfitness.co.uk and we will provide you with a discount code so that your replacement can register themselves onto the event. This process must be completed 7 days prior to the event as after this time all details are fixed into our event plans. DEFERALS: You may defer your entry up until 14 days prior the event, to a later event. If the new event is at a higher price than the original booking, the participant will pay the price difference. No refunds will be given if the chosen event is at a lower price. The event must be selected at the time of deferral and this entry is final.

Question 1

Can I run with a pushchair?

Accepted Answer

The only event this is allowed at is at our Dinton Santa Dash - and the child must be securely fastened in the pushchair and the pushchair is suitable for uneven terrain.

Question 2

Can I run with a dog?

Accepted Answer

Dogs are not permitted to take part in Barnes Fitness events, unless it is a guide or assistance dog.

Question 3

I've entered an event, and now can't attend. What are my options?

Accepted Answer

Our Refund, Transfer & Deferral Policy
We do not offer refunds under any circumstances. However, we do allow transfers and deferrals under the conditions below:

TRANSFERS:
Race entries are transferable between people until 7 days prior to the event. In order to transfer your race entry contact us at ellie@barnesfitness.co.uk and we will provide you with a discount code so that your replacement can register themselves onto the event. This process must be completed 7 days prior to the event as after this time all details are fixed into our event plans.

DEFERALS:
You may defer your entry up until 14 days prior the event, to a later event. If the new event is at a higher price than the original booking, the participant will pay the price difference. No refunds will be given if the chosen event is at a lower price. The event must be selected at the time of deferral and this entry is final.

Question 4

Will I receive my race number and other event information in the post?

Accepted Answer

No, all race numbers and event information is to be collected at the event. Registration opens 90 minutes prior to an event start time.

Question 5

Can I run with music/headphones?

Accepted Answer

No headphones to be worn during any event, except bone conducting ones like AfterShokz

Wokingham 5&10K

Barnes Fitness

Wokingham 5&10K

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