Odyssey 10km

Question 1

Can I run with a pushchair?

Accepted Answer

The only event this is allowed at is at our Dinton Santa Dash - and the child must be securely fastened in the pushchair and the pushchair is suitable for uneven terrain.

Question 2

Can I run with a dog?

Accepted Answer

Dogs are not permitted to take part in Barnes Fitness events, unless it is a guide or assistance dog.

Question 3

Transferring your place to someone else

Accepted Answer

If you are unable to attend an event, you may be able to transfer your place to someone else. Simply view your booking via the link in your confirmation email and, if the event organiser is currently permitting such transfers, click to Transfer to Someone Else.

You will be asked to enter the name and email address of the intended recipient - together with any custom message you wish to add - and on completion of the booking invitation sent to the recipient, your entry will be removed.

Click here for further information.

Question 4

I've entered an event, and now can't attend. What are my options?

Accepted Answer

Our Refund, Transfer & Deferral Policy

At Barnes Fitness, we understand that sometimes plans change. While we do not offer refunds under any circumstances, we do allow transfers to other people and deferral to other events.

Transfers and deferrals can be made all the way up to 48 hours before your original event date.

Question 5

Will I receive my race number and other event information in the post?

Accepted Answer

No, all race numbers and event information is to be collected at the event. Registration opens 90 minutes prior to an event start time.

Question 6

Can I run with music/headphones?

Accepted Answer

No headphones to be worn during any event, except bone conducting ones like AfterShokz

Question 7

Creating a user account after registration

Accepted Answer

Creating a user profile allows you to manage all of your bookings in one place and take advantage of any other benefits offered by an organiser.

These can include loyalty points earned for entering an event, a record of your results, or credit earned through any referral scheme in place.

If you didn’t elect to create a user profile during registration for an event, you can do so by viewing your booking via the link in your confirmation email and click to Create Account where indicated. You will be asked to provide a password, and can then use the same login credentials to sign in to your profile with any organiser using the eventrac platform to host their events.

Question 8

Save Your Details for Faster Booking

Accepted Answer

Login to your user profile and navigate to the Bookings tab, expanding the option to display Past Bookings if necessary. Click on the grey circled tick to the left of any bookings for which you wish the participant details to be available for selection when later utilising the Auti-Fill functionality on the entry form.

Note that this functionality will only be available if you are signed in to your profile during the booking process.

Odyssey 10km

Barnes Fitness

Odyssey 10km

4.8/5